If you have questions about our services, accepted forms of insurance, our facility, or our physicians, please visit the related sections of our website or contact us during normal business hours by phone.


You may also contact the office regarding non-urgent matters online, using your secure Patient Portal, click here to learn more!

Contact Us

Holidays​​​

  • Memorial Day: Monday, May 27, 2019

  • Independence Day: Thursday,  July 4, 2019

  • Labor Day: Monday, September 2, 2019

  • Thanksgiving: Thursday, November 28, 2019

  • Day after Thanksgiving: Friday, November 29, 2019

  • Christmas Day: Wednesday, December 25, 2019

Office Hours

Monday - Friday: 8:00 - 5:00 pm.

Saturday: Closed

Sunday: Closed

Severe Weather 

Office Closing Information

Telephones Option Menu:

Telephone Hours:
Monday - Friday 
8:00AM-11:30AM & 1:00PM-4:00PM

We are located in the office park across from Auction Direct on Rt. 96

Call Us:  +1.585.924.2100

To meet the demands of patients, we also offer 7:45AM appointments every Wednesday and additional days based on request and provider availability.   

    Telephone Number:  (585) 924 -2100
    Fax Number:               (585) 398 -1217

After Office Hours:


In the case of a true emergency, call 911 or go directly to the nearest emergency room.


For non-urgent questions outside of office hours, patients are able to message the providers or staff through their secure Patient Portal 24 hours a day, or leave a message requesting a return call. 

For urgent matters, there is an on-call physician available by phone at all times. Please do not use this on-call service number for prescription refills, contact the office during regular business hours.

  • To reach the on-call service: 585-723-6612

Address

Victor Health Associates

6532 Anthony Drive

Suite A

Victor, New York 14564


Home
  • In the event of severe weather in the area, the office may have an unplanned closure in the interest of both patient and staff safety,

  • If closed due to inclement weather, notice will be listed with the business closures on TV channel News 10.

  • If you do have a scheduled appointment during an unplanned closure, please  still contact the office.



If you are a healthcare provider
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Kirk Palmer, LCSWR, ACSW
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